Privacy Policy

Donate2Play Media Inc’s Privacy Policy is designed to provide clarity about the information we collect and how we use it to provide a better social gaming experience. By accepting our Privacy Policy and Terms of Service in registration or game installation, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


1. Introduction
2. Information We Collect
3. How We Collect Information About You
4. How We Use the Information We Collect
5. Sharing of Your Information
6. Our Policies Concerning Children
7. How to Access and Update Your Information
8. Your Sharing and Messaging Options
9. International Users
10. Privacy Policies of Linked Sites and Advertisers
11. Security of Your Information
12. Changes to Our Privacy Policy
13. Privacy Rights
14. Contact Us


Donate2Play Media Inc. develops and publishes social games including Wordraiser and others. In this policy, “Donate2Play Media Inc.” refers to Donate2Play Media Incorporated and its Affiliates, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. We may also refer to Donate2Play Media Inc. as the “Company” or “We” or “Us.”
This Privacy Policy describes:
• The information we collect, how we do so and the purposes of our collection.
• How we use and with whom we share such information.
• How you can access and update such information.
• The choices you can make about how we collect, use and share your information.
• How we protect the information we store about you.
If you have any questions regarding this Privacy Policy or our collection and use of information, please contact us as described in Section 14 (“Contact Us”). If you access our games from a third party Social Networking Site, you may be required to also read and accept the Social Networking Sites Terms of Service and Privacy Policy.


Information about You received from a Social Networking Site when you use any Donate2Play Media Inc. game at a Social Networking Site (SNS) such as Facebook or GooglePlus, where our games are also referred to as “applications”, you allow Donate2Play Media Inc. to access certain information from your profile for that site. The information you allow Donate2Play Media Inc. to access varies by game and SNS platform, and it’s affected by the privacy settings you establish at the SNS. You can control and find out more about these settings at the SNS where you play our game(s). For example, Donate2Play Media Inc. may access and store some or all of the following information, as allowed by you, the SNS and your preferences:
• Your first and last name
• Your profile picture (avatar) or its URL
• Your user ID number, which is linked to publically available information such as name and profile photo
• The user ID numbers for your friends that are also connected to our game(s)
• The login email you provided to that SNS when you registered
• Your physical location and that of your access devices
• Your gender, and birth date.
• Groups you have joined on Facebook or other SNS’s.
• Your posts, your friends’ posts
• Facebook “likes”
By playing a Donate2Play Media Inc. game through a SNS, you are authorizing Donate2Play Media Inc. to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the SNS could provide to Donate2Play Media Inc. through the SNS Application Programming Interface (API). Your agreement takes place when you “accept” or “allow” (or similar terminology) one of our applications on a SNS.
Information We Collect From You Directly
When you interact with Donate2Play Media Inc. directly, either through a Donate2Play Media Inc. game (whether or not its on a SNS) at, or any Donate2Play Media Inc. Games-owned website, we may collect and store information from you directly as described below:
Registration Information
For games where you register directly with us, you will be required to provide at least the following information:
• Your age or birthday (for age screening and/or to better understand who our users are)
• Your first and last names
• Your email address (which must be a valid email address)
• A password and other information that helps us confirm that it is you accessing your account
• Your profile picture or its URL
• Your user ID number, which is linked to publically available information such as name and profile photo
• The user ID numbers for your friends that are also connected to our game(s)
• Your physical location and that of your access devices
• Your gender
We may also offer you the option to complete a user profile that is visible to other Donate2Play Media Inc. users. Your user profile may include:
• A profile photo
• One or more game usernames(s)
• Your gender
• Your interests and hobbies
• Your occupation
• Biographical details that you provide
• Links to your profiles on various SNS
• Details about the games you play
• A Donate2Play Media Inc. user ID number, created by Donate2Play Media Inc. and used to identify your profile
The Donate2Play Media Inc. user ID number (or your Facebook ID, which shall hereinafter collectively be referred to as your “user ID”) used to identify your account and profile will be public and will appear in the URL of your profile page, but will only permit access to information that is considered public or that you have designated as public in your settings. Your first and last names and profile picture are considered “public” on Donate2Play Media Inc. websites that offer direct access to Donate2Play Media Inc. games and search engines may index this publicly available information. When we offer profiles, we will also offer functionality that allows you to opt-out of public indexing of your public profile information.
We may also offer you the ability to import your address book contacts or manually enter email addresses so that you can (i) locate your contacts on Donate2Play Media Inc.; and (ii) invite those contacts to join you in playing our games. If applicable, we will store those contacts for purposes of helping you and your contacts make connections on our site. If you don’t want your contacts stored you will be able to follow the instructions available at our website. Passwords provided to Donate2Play Media Inc. for the purpose of accessing your address book will not be stored.
Information we receive or collect when you access Donate2Play Media Inc. games on a mobile device
If you play Donate2Play Media Inc. games on your mobile telephone or other mobile devices such as a Tablet, we collect your unique device identifier and may collect your telephone number, country, and other information you choose to provide, such as user name, character name, location or email address (ie, to receive updates).
Payment Information
If you purchase in-game virtual currency (ie, Karma Coins) or virtual goods from Donate2Play Media Inc., we and/or our third party payment processor, will collect the billing and financial information necessary to process your charges, including your postal and email addresses, depending on your payment method. Donate2Play Media Inc. and/or third party payment processor may also receive the billing and payment information that you provide when you purchase Donate2Play Media Inc. in-game currency and virtual goods via a mobile device, such as a BlackBerry. We use and store this data in the same manner as billing and payment data collected from non-mobile visitors to our games. Our Terms of Service explain our policies and terms relevant to our charges and billing practices. Please note that purchases of Facebook credits are subject to Facebook policies.
Customer Support Correspondence
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally name and an email address), information about your game play or activity on the Service, and your user ID number. We will also store the correspondence and any information contained within.
At our discretion, Donate2Play Media Inc. may run sweepstakes, promotions and offer loyalty programs. These could be in association with our charitable partners and other affiliates. We receive and store the information you provide, such as a user ID number or valid email address or street address, when you enter any Donate2Play Media Inc. game promotion, sweepstakes or loyalty programs. Promotions which offer prizes (eg, other than virtual currency or virtual goods) will have separate requirements for eligibility and other rules, which you can easily locate and should review before making a decision on your participation.

SMS Notifications
At our discretion, we may receive and store the information you provide, including your telephone number when you sign up to have SMS notifications sent directly to your mobile phone. These messages notify you of in-game activity and may allow you to play the game from your phone. You can adjust the types of notifications you receive and when you receive them by editing your SMS notification settings.
Technical and Usage Information
When you access our websites or play our games, we collect 1) certain technical information about your computer system and (2) usage statistics about your interactions with our websites and games. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information including cookies. Some of the cookies the Service places on your computer are linked to your user ID number(s). For more information on how we utilize cookies and other tracking technologies please review the “Cookies and Automated Information Collection” portion of Section 3 (How we collect information about you).


We may collect information about you in any one or more of the following ways:
Information about Players and Play
When you play one of our games, Donate2Play Media Inc. collects and stores certain profile information that you provide directly or through the Social Networking Service (SNS) or other third party website that is offering our game(s). To provide a richer game play and social experience, we also collect information about your play and interaction with other players and the Service. The bulk of this information is collected and stored through the use of web logs, which are files on our web servers that record actions taken on our games and websites.
Communications Features
You may be able to take part in certain activities on our websites or games that give you the opportunity to communicate or share information not just with Donate2Play Media Inc., but also with other users of our Service. These may include:
• Participation in player forums and message boards
• Posting public comments to other users’ profiles or gameboards
• Sending private messages or invitations to other users, either directly on our websites or to their email accounts.
• Chatting with other users
• Posting photos
We may record and store archives of these communications on the Company’s servers to protect the safety and well being of our users and the Company’s rights and property in connection with the Service. You acknowledge and consent to the recording and storage of such communications for these purposes.
Cookies and Automated Information Collection
When you access our websites or play our games, we collect certain technical information in order to (1) analyze the usage of our sites and services which allows us to improve the service, (2) provide a more personalized experience and (3) manage advertising. We and service providers acting on our behalf, such as Google Analytics, may use server log files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, browser types, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites and games, and other similar information. In some cases, we will associate this information with your user ID number for our internal use.
We may also employ other technologies including (i) web beacons, which allow us to know if a certain page was visited or whether an email was opened, and (ii) tracking pixels, which allow us to advocate/advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation.
You can set your web browser to warn you about attempts to place cookies on your computer, or limit the type of cookies you allow. If you disable cookies, you may lose some of the features and functionality of playing our games, as Donate2Play Media Inc. cookies are necessary to track and enhance your game activities. Please note that companies delivering advertising in our games or on our websites may also use cookies or other technologies, and those practices are subject to their own policies.
Other Sources
We may collect or receive information from other sources including (i) other Donate2Play Media Inc. users who choose to upload their email contacts, and (ii) third party information providers. This information will be used to supplement your profile, primarily to assist you and your friends to connect. It will be combined with other information we collect.


In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized experience. For example, we may use information collected from you in any one or more of the following ways:
• To register your Donate2Play Media Inc. account and allow play of our games
• To identify and suggest connections with other Donate2Play Media Inc. users
• To enable user-to-user communications
• To provide technical support and respond to user inquiries
• To prevent fraud or potentially illegal activities, and enforce our Terms of Service
• To notify users of in-game updates
• To provide in-game leader boards and promote in-game player achievements
• To communicate about new and current games
• To solicit input and feedback to improve Donate2Play Media Inc. games products and services and customize your user experience
• To resolve disputes, collect fees and troubleshoot problems
• To analyze trends and user traffic and gather statistical information
• To inform users about new products or promotional offers
One important use of your information is communication. If you have provided your email address to Donate2Play Media Inc., we’ll use it to respond to (i) customer support inquiries, and (ii) keep you informed of your in-game activity, including comments from friends, notifications about in-game status, as well as notifications of gift and neighbor requests. We may also send promotional emails messages and promotional SMS messages (Promotional Communications) directly or in partnership with parties other than Donate2Play Media Inc.
You always have a choice to stop receiving Promotional Communications. When you receive Promotional Communications from us you will have the opportunity to “opt out” by (1) following the unsubscribe instructions provided in the Promotional Communication you receive or by (2) editing your preferences. Please note that despite your indicated email preferences, we may still send you administrative messages regarding Donate2Play Media Inc. games, including for example, administrative confirmations and notices of updates to our Policies. For more information on your messaging options please see “Your Sharing and Messaging Options” below.


We will share your information (in some cases personal information) with third parties, that is parties other than Donate2Play Media Inc. in the following circumstances:
Third Party Service Providers
We will provide your information to third party service companies to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service and to assist us in our marketing efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on the Company’s behalf.

Friends and Other Donate2Play Media Inc. Players
In some Donate2Play Media Inc. games other players will be able to see your game name and pseudonym and a game profile. Your game profile may include your profile photo, which in certain cases can reveal your user ID number. Access to this information may allow others o view the public information associated with your related SNS account.
Advertising of Third Party Products and Services
We do not actively share personal information with third parties for their direct marketing purposes unless you give us your consent. Advertisers, however, may obtain public information about you from your profile or other public sources.
We may use and share with third parties certain technical information (including IP address) or aggregated information, which they may share with us, with tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advocacy/advertisements for services you see will appeal to you, a practice known as behavior advertising, and to undertake web analytics (ie, to analyze traffic and other end user activity to improve your experience). To learn more about behavioural advertising or to opt-out of this type of advertising for participating networks, you can visit the Network Advertising Initiative website.
Our collection, use, and disclosure of anonymous and aggregated information are not subject to any of the restrictions in this Privacy Policy.
Offer Walls
Donate2Play Media Inc. games or their purchase/donation pages may display an “offer wall” that is hosted by an offer wall provider. The offer wall allows third party advertisers to provide virtual currency to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account or membership with a charitable organization, or an account with one of those advertisers. These are not offers made by Donate2Play Media Inc. These offers may be displayed to you based on certain technical information, such as your geographic area or anonymous demographic information. After clicking on one of these advertisements, you will no longer be on a site hosted by Donate2Play Media Inc. or partnering SNS. To properly credit user accounts and to prevent fraud, a unique identifier, in some cases your user ID number, will be shared with the offer wall provider. This identifier is used to ensure proper crediting of your account, prevent fraud or duplicate offers and to resolve any customer service inquiries that may arise. Once you complete an offer, you will then return to the Donate2Play Media Inc. website or game.
Safety, Security and Compliance with Law
Your information, and the contents of your private online communications, may be accessed and disclosed (i) in response to legal process (for example, a court order, search warrant or subpoena) (ii) when we have a strong belief that we are required to disclose the information in response to legal process, (iii) in other circumstances in which Donate2Play Media Inc. believes the Donate2Play Media Inc. games or websites are being used in the commission of a crime (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction), and (iv) when necessary either to protect the rights or property of Donate2Play Media Inc. including to enforce our Terms of Service, or for us to render the service you have requested.
Sales or Merger
In the event that Donate2Play Media Inc. undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such a transition. If material changes to the Company’s Privacy practices will occur as a result of the business transition, we will notify you and other users (in the manner described in Section 12) of the business transition prior to transferring your personal information.


Our websites and games are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use our websites or games at any time. In the event that we learn that we have inadvertently gathered personal information from children under the age of 13, we will take reasonable measures to swiftly erase such information from our records.


Information we receive from an SNS where you play our games.
To manage the information Donate2Play Media Inc. receives about you from the SNS where you play our games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. On Facebook, for example, as of the effective date of this Privacy policy, you can modify your privacy settings for applications to do the following:
• Control what your friends can share about you when using applications and websites
• Block and remove specific applications from accessing your information and contacting you
• Ignore application invitations from specific friends
• Control who can see your activity in the “Friends Recent Activity,” “Friends Applications,” and “Friends’ Games” sections of the Facebook Applications and Games Dashboards
Once Donate2Play Media Inc. receives your information from an SNS, that information is stored and used by Donate2Play Media Inc. in accordance with this Privacy policy, and you may access and update that information as described below.
Other Methods of Accessing and Controlling your Information
• If you no longer want Donate2Play Media Inc. to make active use of your information, you may send an email to Place “Delete My Account” in the subject line and include your first name, last name, email address and user ID number for the SNS from which you access our games (if applicable) in the body of the email. We will respond to your request within thirty (30) days. Please note that certain records, for example those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content on the service, we may not be able to delete it.
• If you wish review or change the information Donate2Play Media Inc. has about you, email us at the address provided herein.
• You may change your email preferences at any time, by visiting your email preference page.
• If you have additional questions about this Privacy Policy, contact us at


Information We Receive from Third Party SNS Where you Play a Donate2Play Media Inc. Game
If you play our games at a third party SNS, Donate2Play Media Inc. will be able to access and store your profile and other information about you as described above. The categories of information you share with us will depend, in part, on the privacy settings you have established at the SNS where you access the applications and websites, such as Donate2Play Media Inc., through your privacy settings on each SNS. Donate2Play Media Inc. does not control what privacy settings those sites make available for their users, so We refer you to the privacy policies that are posted on these sites to learn and inform yourself what options they make available to their users. Donate2Play Media Inc. does not offer an “opt-out” option for specific fields that are shared by the SNS where you access and play the game(s).
Opting out of Promotional Communications
You can chose to opt out of receiving additional promotional emails from Donate2Play Media Inc. by clicking on the “unsubscribe” link in any such email, or visiting the email preference page. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or email preference change will be processed swiftly, and in no event longer than 10 business days. You can opt out of receiving SMS text messages by texting STOP to the number we send from that particular SMS program. In some cases, a preference management page will also be available under the “Help” menu of the game that is offering the SMS program. When you choose to install our apps on your mobile device you can choose to receive push notifications. These notifications can be turned off by modifying your mobile device settings for notifications.
Note that if you opt out of our Promotional Communications, we may still email or communicate with you from time to time if we need to provide you with information or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons.


As part of our international operations, we may transfer data to our affiliates from time to time for genuine business purposes. For example, Donate2Play Media Inc. may provide certain services to its Affiliates (which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership).
Donate2Play Media Inc. stores information about site visitors and players on servers located in Canada, and Donate2Play Media Inc. may also store such information on servers and equipment in other countries. Personal data collected within Switzerland and the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of Switzerland and the EEA. The data we hold may also be processed by employees operating outside of Switzerland and the EEA who work for us or one of our Affiliates or for one of our vendors. Such staff may be engaged in, among other things, (1) the processing of transactions and your payment details and (2) the provision of support services. By submitting your personal data or playing Donate2Play Media Inc. games, you agree to this transfer, storing or processing.
Donate2Play Media Inc. complies with the Safe Harbour framework as set forth by the Department of Commerce regarding the collection, use, and retention of online user data from the European Union and Switzerland. We will take all necessary steps as reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy.


Our websites and games may contain advertisements or advocacy from companies or organisations other than Donate2Play Media Inc. with their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, we encourage you to inform yourself of their policies and if necessary, contact them directly.


Donate2Play Media Inc. implements reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. For user accounts registered directly with Donate2Play Media Inc. profile information may be protected by the password each user uses to access their online account. It is important that you protect and maintain the security of your account and that you immediately notify us of any unauthorized use of your account. If you forget the password to your Donate2Play Media Inc. account, the website allows you to request that instructions be sent to you that explain how to reset your password. When you sign into your account or enter payment information (such as a credit card number when purchasing virtual currency), we encrypt the transmission of that information using secure socket layer technology (“SSL”).
While we take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password) and to log out of your account after use. If your SNS account is hacked, this may lead to unauthorized play of your Donate2Play Media Inc. games, so We urge caution and due diligence in order to keep your account information secure. If you have questions about the security of our websites, please contact us at
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try and prevent unauthorized access.


If we decide to make material changes to our Privacy Policy, we will notify you and other users by placing a notice on or by sending you a notice to the email address we have on file. We may supplement this process by placing notices in our games and on other Donate2Play Media Inc. websites. You should periodically check and this privacy page for updates.


We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a special offer or promotion on one of our sites. If you do permit to such a request, please note we only share information in connection with that special offer or promotion, as we will not share information with any third party (other than service providers) on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.
Right to Access
Users in certain jurisdictions have a right to access personal information held about themselves. Your right of access can be exercised in accordance with applicable law. Please submit any requests for access to your personal data in writing to


If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to All other inquiries should be directed to the Company’s support page.
Donate2Play Media Inc.
Suite A
5-881 Nicholson St.
Victoria, BC, V8X 5C5